Full of Hot Air (Air Conditioning)

In warm weather, you want to be in a cool vehicle. When we're talking cool, we don't mean stylish or trendy, but cool as in not sweltering inside.  And if your vehicle's air conditioner stops working correctly, it seems to always break at the worst time—during a heat wave. 

Automotive air conditioning problems fail for a number of reasons:

• Blower motor not working.  No air comes through the vents, even though the rest of the system could be working fine.
• Refrigerant leak. When the gas that cools the air off escapes from the air conditioning system, your air conditioner can no longer cool off the outside air
• Condenser and compressor. These are parts of your AC system that compress and expand a refrigerant gas to cool off the outside air. They are fairly complex.

When you bring your vehicle into our service center, we'll run a series of diagnostic tests to figure out what isn't working correctly.  The air conditioning system has a lot of parts. There are electrical and mechanical components plus a series of hoses and tubes that all can wear out over time.  Any one of these can fail.

A lot of drivers think they have a "Freon leak" and believe that if they get their AC system recharged with the refrigerant, everything will be fine.  But AC systems are so complex, it usually takes a trained technician to accurately figure out where the problems are.

Sometimes the solution is simple.  If your blower motor wears out or there's a fuse that has blown, the technician can replace the bad parts and you'll quickly be back to enjoying your rolling refrigerator. But when compressors or condensers go bad, those are much more involved and expensive to fix.

For instance, electrical problems can sometimes lead to acid to build up and corrode other parts of your AC system.  Sometimes that causes so much damage, your whole air conditioning system has to be replaced. That's why it's always a good idea to have your AC regularly maintained.  Our technicians can find a problem early and prevent more expensive repairs down the road. That's really the cool way to go.

Corporate Autoworks
5195 Harvester Rd. Unit#1
Burlington, ON L7L 6E9
905-333-9201
http://www.corporate-autoworks.com

Keeping Your Cool (Coolant leak repair)

If there’s one thing you should pay attention to with your vehicle, it’s the temperature gauge. It’s the one that may say C---H (that means “cold---hot”).  Or maybe yours has a picture of a thermometer on it and a blue and red zone.  If you see the needle heading farther to the “H” or red area, that means your vehicle’s engine is running hotter than it normally does.

One of the most common causes of an engine running hot is a leak in your cooling system.  Maybe you’ve seen puddles of coolant under your vehicle, or you’ve smelled the coolant, either inside or outside your vehicle (it has a sort of “sweet” or fruity smell). That’s your engine giving you a warning signal that it’s time to head over to your repair facility to find out what’s going on.

Your vehicle’s coolant can leak for several reasons.  You may have hoses that are deteriorating (heat and age take their toll). It’s possible the pump that circulates coolant has developed a problem (seals and bearings can fail from heat and wear).  You may have something as simple as a bad radiator cap.  Or your radiator or heater core may have holes in it. 

If your coolant is leaking out, this can cause serious damage to your engine if you just let it go.  Your engine could get so hot that some of the metal parts start to warp.  Sometimes, your coolant can start mixing in with your engine oil.  That can result in a very expensive repair if it gets to that stage, so have it checked out before that happens.

A technician will visually inspect your coolant system, including the reservoir tank, check hoses and fittings, test the water pump, and also may pressure test the radiator.  When the problem or problems are found, they will replace the necessary parts and get you back on the road. 

When it comes to a coolant leak, finding the cause can be tricky.  But it’s important to catch a cooling system issue in time—before your engine sustains more serious damage.  Now, that’s pretty cool.

Corporate Autoworks
5195 Harvester Rd. Unit#1
Burlington, ON L7L 6E9
905-333-9201
http://www.corporate-autoworks.com

The Vivacious Vernal Vehicle (Preparing Vehicle for Spring)

Most of us look forward to spring because the days are longer, the weather's warmer and we can finally get our vehicles into warm weather mode.  Here are a few things that will breathe fresh energy into anyone's car, SUV, truck or van.

First thing is a good cleaning, especially underneath. If you live where salt and brine are used on the roads, it's important to get that off.  One thing to note… if you hose off your undercarriage, be careful not to get your spark plugs/wires wet.  You could notice your vehicle running rough plus the Check Engine light may come on. It usually dries out quickly, but if the engine light stays on for more than a couple of days, have your service facility check it out.

Next, replace your windshield wipers.  They've taken a beating through the winter. New ones will have fresh rubber and you'll see clearly (and safely) out your windshield again.

Have your brakes inspected.  That salt doesn't do your brake's metal components any good.  Have a technician make sure your pads and rotors are clean and properly lubricated so they can stop you when you ask them to.

Speaking of wheels, it's a good time to have your tires checked, too.  Road debris and potholes can take a toll on tread and sidewalls. It may also be a good idea to have a technician check your alignment since you likely have hit something pretty hard on a patch of rough road at some time during the winter.

Make sure your tire pressure is appropriate for the rising temperatures. As the outside air warms up, your tire pressure climbs without you adding any air.  Make sure it's what the manufacturer recommends.

Finally, treat your vehicle's interior to a thorough refresh.  Those floor mats and carpets may be white with salt; clean 'em up.  Get rid of wrappers, drink lids, empty water bottles and anything else that's fallen down.  And if you need to, have your upholstery cleaned so it looks and smells new. A clean exterior is nice, but since you spend your time inside your vehicle, it'll feel even better when your cabin is sparkling fresh.

Corporate Autoworks
5195 Harvester Rd. Unit#1
Burlington, ON L7L 6E9
905-333-9201
http://www.corporate-autoworks.com

Ethics of Automotive Repair in Burlington

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Burlington automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in Burlington has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Burlington automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Burlington service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your Burlington automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

1. The part no longer performs its intended purpose
2. The part does not meet a design specification
3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Corporate Autoworks says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Corporate Autoworks would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
2. To address a customer need or request – like for better ride or increased performance
3. To comply with maintenance recommended by the vehicle's manufacturer
4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.

Corporate Autoworks
5195 Harvester Rd. Unit#1
Burlington, ON L7L 6E9
905-333-9201
http://www.corporate-autoworks.com