Our rates and pricing/billing policies are set in accordance with current AARO guidelines, and a picture of the rate-sheet posted in the shop office at the front desk is HERE. Below is a transcription of the AARO pricing sheet, as posted in the shop, and a comment is given in RED where our hourly labour rate, applied to industry standard job time scales is given.

We only use new parts (unless a new part is not available - we will advise you when we must install a used part to do a repair), and get preferred rates from many local suppliers and thus prefer that customers do NOT bring their own parts in for us to install. For most makes and models we can get parts delivered within a few hours of ordering them. Our staff does NOT earn a percentage of sales on labour or parts, and are paid hourly, not based on the documented time rated for the job. We believe that this compensation scheme ensures that there are no conflict of interests and most importantly, you won't be sold a part or job you don't need by us!

Automotive Aftermarket Retailers of Ontario [AARO]

NOTICE TO OUR CUSTOMERS

WE MUST PROVIDE A WRITTEN ESTIMATE, UNLESS:
-you decline an offer of an estimate in writing
-you specifically authorize in writing the maximum amount you will pay to make the repairs or do the work
-the cost charged for the repairs does not exceed the maximum authorized by you

We will not charge a fee for an estimate unless you are told in advance that a fee will be charged
-Estimate fee $_____________________ [blank now]

We will not charge, for work or repairs for which an estimate was given, an amount that exceeds the estimate by more than 10 per cent

Should you wish to have removed parts returned to you, please advise upon authorization of the repair, we will not return parts for which there has been no charge, or parts replaced under warranthy whose return to the manufacturer or distributor is required

__________________________________________________________

_ Labour charges are a flat $_____________ [blank now] per hour

X Our labour charges are $ 84.00 per hour and are based on time requirements published in the industry accepted guidebooks {this is what we use Mitchel1 for}
X Comissions are not received for parts sold

This section will grow over time to show the exact steps and forms that are used in our maintenance/repair process. For now, we expect payment to be made when you come to pick up your completed car. We'll have a copy of our estimates, work-orders and invoices here in our next update. We accept the following forms of payment:

Cash, MasterCard, VISA, American Express, Interac Debit

Most work in relation to scheduled maintenance can be performed by a licensed mechanic at an independent shop and doesn't have to be taken to your (usually very expensive) dealership. Jobs such as brake pad replacement, coolant flushes and oil/lube/filters, alignments, tire changes/rotations, and others that involve parts that wear-out over time. Since independent automotive repair facilities tend to offer much better labour rates, consider us for your next tune up or oil change, however new the car is. We can answer any questions you may have about ensuring that your warranty remains valid, and can help you in ensuring that you're doing the routine maintenance that is required of you as the lease-holder or new owner to maintain your manufacturer's warranty!

We offer a 90-day parts and labour warranty over and above any that are offered by the parts manufacturer. Speak to one of our techs about this if you have any questions.

We expect payment to be made when you come or are brought in to pick up your car once the agreed-upon work has been completed according to the estimate and work-order. You will be given copies of these along with your receipt, and we'll let you know when the next scheduled maintenance activity for your car is and try to book you in right there so that we can remind you closer to the time. We may need to collect some personal contact information as well as ask you to allow us to remind you as the date gets close. We'll have a copy of our estimates, work-orders and invoices here in our next update.

Some corporate accounts and large jobs may qualify for outside-financing or 30, 60 or 90 day payment terms. Should payment be a potential complication, please discuss this with our Customer Service reps, Stephanie and Brent, BEFORE work is started to avoid complications. We may be able to split the job up into smaller ones to better suit your budget or cash flow, and can help look for ways to finance larger jobs that you can't handle yourself.

We currently accept the following forms of payment:

Cash, MasterCard, VISA, American Express, Interac Debit

Repairing cars involves working with a number of products that are harmful to the environment unless care is taken to manage their disposal. Regulations are in place that dictate responsible disposal of these products, however the reality is that many small business' either do not know the regulations, are not willing to face the expense of following the regulations, or just don't want to go to the trouble.

Corporate Autoworks takes its environmental responsibilities very seriously and has an active programme to manage the safe disposal of harmful waste from its operations. Click HERE to read more about our Green Mechanic program.

You can call us to book an appointment or ask about our services at 905-333-9201, or you can email us at shop@corporate-autoworks.com. If you commute, it's easy to drop the car off before you board the GO train, and if you book ahead, we can usually have it ready for you to drive home the same day. You can also take advantage of our pick-up/drop-off service if you book in advance and our driver is available.

We are on the North side of Harvester Road, midway between Appleby Line and Burloak Drive in Burlington, Ontario, servicing the Hamilton, Waterdown, Flamborough, Burlington and Oakville areas. We are just to the East of the Eastern entrance to the Appleby GO station. Corporate Autoworks is in Units 1 & 2, 5195 Harvester Road. Click HERE to see a picture of the shop from the street, or click HERE to go to the Shop page.

We charge our regular labour rate for diagnostic work, although time spent on diagnosis may be credited to you when we perform the actual work as laid out in our estimate. As an example, imagine that your car made strange noises when you pressed the gas pedal, and we spent an hour locating a hole in your exhaust system. You would be expected to pay for the hour of labour taken to make this diagnosis, but might have an hour of labour that would then be applied to fix or replace the troublesome exhaust piping, above and beyond any parts that were used in the repair.

Click HERE to see the maintenance checklist that we're working on. We always use new parts at Corporate Autoworks, and in future, will have pricing and maintenance packages listed here, as well as specials and coupons.