Absolutely the greatest experience I've had with a garage! From first contact, I was met with compassion, concern, and cooperation. I had previously been dealing with a dealer, who were anything but kind. Put thousands into my car, only to be told "not our fault" following a brake line rusting out without warning after they had my car on the lift and were paid for a brake inspection because I was concerned about the brakes. Funny enough, the dealer recommended a $1500 brake job because of rust on the rotors, despite them specifically telling me the pads looked great and the rust was more cosmetic.
Went here based on the CAA certification and consistent 5 star reviews, and I have no regrets. They took pictures of the brake line to show me the problem, did the job, told me I didn't need a complete brake job because the pads were great and the scraping we felt was the pads against the rust, but the more we use the brake the smoother it would get (which is what I initially asked the dealer about and they misled me about the issue) t they removed my hub caps because they weren't fitting correctly on the wheels, gave my dead battery a full recharge at no cost, and ultimately only charged me for the brake line replacement! I'm never taking my car anywhere else going forward!
Nate Yood, 02/05/2024